Director of Operations

Job ID




We’re a successful fast growing company based in Louisville, Kentucky. We’re growing rapidly, undergoing a national expansion. In the past five years, we’ve grown from 60 employees to over 300. We’ve averaged 50% revenue growth each year over the past 6 years. We’re looking for an experienced Director of Operations to help play an important part in our growth. You’ll play a key role in designing and implementing plans when expanding a company. You'll experience the satisfying feeling of having your ideas immediately put into action -- no waiting for a committee or bureaucracy to approve them first.


You’ll enjoy the stability and excitement which comes from working with a successful company undergoing a major expansion.




Duties Critical to Success:

  • Plan, direct, and coordinate the operations of worldwide Account Managers
  • Review financial statements, sales or activity reports, or other performance data to measure productivity and goal achievement
  • Identify areas needing cost reduction and program improvement
  • Formulating policies, managing all daily operations of CKE
  • Direct and coordinate activities of the Operations department concerned with the pricing, sales, or distribution of products
  • Management the day to day operations and drive initiatives in the management team and organizationally that contribute to long-term operational excellence
  • Develop and implement Standard Operating Procedures for training of Operation Managers and Account Managers
  • Direct and oversee inventory control
  • Ability to oversee all levels of project management
  • Observable management and leadership skills
  • Develop and manage Account Manager Code of Conduct standards


Job Standards and Requirements:

  • Master’s Degree in Business or a related field
  • 10 years of operational management experience, experience on a national level required
  • Excellent computer skills (must be able to touch type) and proficient in excel, word
  • Superior communication skills both verbal and written
  • Demonstrated leadership and vision in managing groups and major projects or initiatives
  • Excellent interpersonal skills and a collaborative management style
  • A demonstrated commitment to high professional ethical standards
  • Excels at operating in a fast pace, community environment
  • Excellent people manager, open to direction
  • Ability to hire, develop and retain staff
  • Has an unwavering commitment to get the job done--isn’t easily discouraged
  • Ability to challenge and debate issues of importance to the organization
  • Ability to look at situations from several points of view
  • Persuasive with details and facts
  • Delegates responsibilities effectively


What We Offer:

    • Uncommon growth, therefore uncommon opportunities for advancement
    • Health, dental and vision insurance
    • Company paid life insurance
    • Company sponsored 401k retirement plan with employer match
    • Paid vacations and holidays
    • Personal Time Off
    • Normal business hours, Monday - Friday 8:30 am to 5:00 pm



Pay for this position will range from $125,000 to $140,000. Salary is commensurate with experience. Pay raises are typically dramatically higher than the national average for those who apply themselves, and are promoted as they grow with the company.



Fast-growing companies are rare, and many people don’t have experience in that environment.  We’re looking for people who are eager to apply and challenge themselves. Ideal candidates are assertive, aggressive self-starters. If you’re someone who really “owns” projects at work, is a passionate advocate, who doesn’t need supervision to get results--then this company is for you. If you’re only looking for a paycheck, this won’t be ideal for you. We (and you) want to make sure you’re a good “fit” for our company. We want you to be happy here. If you’re interested in advancement, ambitious, and show potential, you’ll get more responsibility. You may be asked to “wear more than one hat”. For those who want to gain a lot of great experience and develop their skill set, this is a rare opportunity.


Our Team, Our Office:

We strive for a great work culture. Even though we’re growing fast, we have normal business hours. We have a fun group of people who will make you feel welcome. We’re located in the “NuLu” district in downtown Louisville, known for its upscale restaurants, specialty stores and art galleries. We have a modern office with an open layout, a billiards and game loft with a bar, a deck outside, and outdoor ping-pong. We recently bought another new building to accommodate our growth. Everyone’s really excited--maybe you’ll enjoy these new additions with us. You may bring your dog to work.


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